Operations

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow.

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Operations is a dynamic, multi-faceted division that turns ideas into business realities. We partner with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside that vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation.

The Operations division represents approximately 17% of the firm, with more than 5,000 employees across the globe. We span all product lines and markets where business is conducted, serving as internal consultants who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business.

Individuals who succeed in Operations take a proactive approach to facing daily challenges within each one of the following areas:

Risk Management & Execution

• Strive for flawless execution of all the firm's transactions
• Build controls and risk management tools to protect both the firm's and our clients' capital and reputation
• Serve as risk managers and the firm's "last line of defense"

Innovation & Process Improvement

• Design systems, tools and workflows to support firm transactions with unparalleled expertise
• Continually improve our own productivity and efficiency internally
• Provide competitive advantage for the firm with industry-leading operational expertise

Client Relationship Management

• Partner with the business to ensure that all clients receive superior top-to-bottom service
• Partner with other divisions to support internal clients
• Provide invaluable knowledge of markets, products, trade flows, system architecture and internal tools used to provide best-in-class service

Building Teams & Managing Processes

• Create best practices both within the firm and the wider financial services industry
• Work in a dynamic team environment to engineer creative solutions to problems faced by clients, the firm and the industry
• Partner with colleagues across Operations and other divisions in a unique and intense team work environment
• Leading and motivating people to develop successful teams